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Do you need first aid for medical or childcare.

YES (Click Here: Red Cross)

NO: (Click Here: WCB)

This course is designed for First Aid Attendants in the workplace.
Certification is valid for 3 years upon successful completion of the course and written exam.  
Prerequisites: 16 years of age. Have the physical ability to perform first aid skills required to complete the learning tasks. No previous first aid training is required.

The standards of care will follow WorkSafe BC guidelines as described in the Occupational First Aid Reference and Training Manual

Instructional Objectives; each participant will:

• Identify and perform appropriate interventions for minor soft tissue injuries including the need for medical referral and be able to accurately complete the required documentation.

• Demonstrate the Priority Action Approach (to the end of the primary survey) for conscious patients with a decreased level of consciousness.
• Identify and manage critical interventions of the airway with C-spine control for conscious patients and patients with a decreased level of consciousness.
• Identify respiratory emergencies and manage critical interventions. Each participant will also describe how to identify and manage asthmatic conditions and anaphylactic shock.
• Identify circulatory emergencies and manage critical interventions
• Describe how to identify and manage stroke, diabetic conditions, seizures, and fainting

Certification:

Level 1 certification requires students to perform the skills to the required standard and also to complete a 20 question multiple-choice exam. Successful completion of the examination process means that a candidate must achieve 70% on the multiple-choice exam. A Level 1 certificate is valid for three years from the date of the examination
Occupational First Aid Level 1 2011 Class
EVERY SUNDAY          Time 8:45am – 5:00pm

Dates:
January 2,16,23,30,
February 6,13,20,27
March 6,13,20,27
April 3,10,17,24
May 1,8,15,22,29
June 5,12,19,26
July 10,17,24,31
August 7,14,21,28
September 4,11,18,25
October 2,9,16,23,30
November 6,13,20,27
December 4,11,18

This course is designed for First Aid Attendants in the workplace.
Classes are limited to 18 students
Certification is valid for 3 years upon successful completion of the course and written and practical exam.
For certification there is a practical and written theory evaluation. Successful completion of the examination process means that a candidate must achieve a grade of 70% on each of the written, oral and practical portions of the examination.
Prerequisites: Students must be at least 16 years at the time of examination. Students must be in good health and physical condition.
All students will be required to complete a Statement of Fitness prior to course commencement.

If you have any medical conditions you will be required to have a Doctor complete a Medical Fitness Form (PDF) Students must be able to read, write, communicate and understand the course materials. Pre- reading is recommended prior to the course start date.

Instructor recommendation of course objectives being meet is required to take the certification exam.
Course Materials: Occupational First Aid Training Guide and Reference Manual
The standards of care will follow WorkSafe BC guidelines as described in the Occupational First Aid Reference and Training Manual

Instructional Objectives each participant will:

• Be able to demonstrate the priority action approach (to the end of the primary survey) for conscious patients with a decreased level of consciousness.
• Identify and manage critical interventions of the airway with C-spine control for conscious patients and patients with a decreased level of consciousness
• Identify respiratory emergencies and manage critical interventions.
• Identify circulatory emergencies and manage critical interventions for conscious patients and patients with a decreased level of consciousness.
• Conduct the secondary survey component of the priority action approach for patients requiring urgent medical attention and patients in the first aid room.
• Assess, manage and identify the need for medical aid referral for soft tissue injuries

This course covers hard collar application and securing (immobilizing) a patient on the spine board in preparation for transport.
Prerequisite is a valid OFA Level 1 or 2 certificate. Valid for 2 years or until the expiry of the OFA Level 1 or 2 certificate. Certificates are issued at the end of the course upon successful completion.

Red Cross First Aid. Prepare for Life®
Train with a world leader in First Aid & CPR – choose
the Canadian Red Cross
The Canadian Red Cross offers a wide variety of First Aid and CPR training courses to help workplaces be compliant with both federal and provincial/territorial occupational health and safety legislation

Emergency Child Care First Aid & CPR/AED
This course meets OHS regulations for Basic First Aid for child care providers.
This course provides an overview of First Aid & CPR techniques taught in an interactive environment for individuals who care for infants or children in the workplace or at home. Covers skills needed to recognize, prevent and respond to cardiovascular emergencies, CPR Level B, and other topics including choking, airway and breathing emergencies and prevention of disease transmission.

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This course provides comprehensive First Aid & CPR techniques for those who want more knowledge to respond to emergencies in the home or workplace. A variety of topics are covered from basic first aid such as cardiovascular and breathing emergencies, CPR Level A, prevention of disease transmission to more severe sudden medical conditions and injuries to the head and spine.

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Emergency First Aid & CPR
This course provides simple First Aid & CPR techniques taught in an interactive environment, for individuals who want an overview of First Aid & CPR for the home or workplace. The course covers skills needed to recognize and respond to cardiovascular emergencies for adults, CPR Level A, and other topics such as choking, airway and breathing emergencies and prevention of disease transmission.

See Outline

This course is designed to provide various levels of CPR training based on participant’s background, needs and interest. A presentation on how to use an Automated External Defibrillator (and certification) is also provided with the course where local legislation permits. Levels A, B, C and HCP available depending on the skills needed.

See Outline

• WHMIS (Time Commitment in Hours: 4)

W.H.M.I.S. training can reduce accidents at work sites where controlled product or hazardous materials are used. W.H.M.I.S. stands for:
Workplace Hazardous Materials Information System. Learn the three main part of W.H.M.I.S. and how they contribute to supporting a safe workplace. Our course is taught in an easy to understand format. WHMIS Regulation and Guidelines

• Lock out (Time Commitment in Hours: 4)

• MSI for First Aid Attendants (Time Commitment in Hours: 4)

• Back Awareness (Time Commitment in Hours: 4)

• Fall Protection (Time Commitment in Hours: 4)

• Confined Space Entry (Time Commitment in Hours: 8)

WorkSafe courses are suitable for occupational health and safety committee members, supervisors, workers and health and safety professionals committed to preventing occupational injury and disease, and for members of the general public interested in acquiring a better understanding of risks associated with their work

Successful participants will be awarded a WorkSafe Certificate.

Each of the six one-day WorkSafe courses enables employers and workers to achieve different objectives (PDF 27kb).

Hazard Recognition and Control (PDF 28kb)

Responsibilities of Joint Health and Safety Committees (PDF 29kb)

Occupational Health and Safety in Small Business (PDF 28kb)

Preventing and Investigating Musculoskeletal Injury (MSI) (PDF 29kb)

Preventing Workplace Violence (PDF 27kb)

Supervisor Safety Management (PDF 30kb)

For more informatio please visit www.worksafebc.com

Hard hat, Manuals and Picture taken included
This two day course (14 hours) is designed to provide participants with the knowledge and practical skills necessary in order to gain employment as a Traffic Control Person in BC.

The Course reviews the knowledge and skills that Traffic Control People (TCP) use according to the worksafe BC Occupational Health and Safety Regulations, Ministry of Transportation (MOT) standards and other regulatory requirements.

Learn the basic skills and knowledge needed to provide children with a nurturing, safe, healthy and stimulating environment. This course covers important topics in children's development, guiding behaviour, health and safety requirements, as well as skills in managing the business (licensing, budgeting) of providing child care in your home. Emphasis is placed on getting started, setting the environment and working with children.

The BC licensing process requires family child care providers to have a minimum of 20 hours of training. Good Beginnings is recognized by licensing officers.
licensing officers around the province recognize the value of "Good Beginnings: Professional Development for Family Child Care Providers". This course includes the necessary components to begin or improve your family child care environment by presenting information clearly, providing opportunity for self-reflection and promoting life-long learning for participants.

The Good Beginnings: Professional Development for Family Child Care Providers is divided into 12 lessons, for a total of 30 - 36 hours of training. The course will introduce you to:

• Child Care Choices
• Exploring Children's Development
• Guiding Children's Behaviour
• Promoting Good Health
• Planning for Safety and Emergencies
• Preventing Child Abuse
• Nutrition
• Developing Partnerships
• Managing the Business
• Providing an Enriching Family Environment
• Caring for the Child Care Provider
• Children's Experiences

The Good Beginnings Course will help you explore these areas of Family Child Care, but will also guide you to create the policies and procedures necessary to develop your business, introduce you to a network of Family Child Care Providers, and provide you with resources and contacts specific to your family child care business.

For more information on 'GOOD BEGINNINGS' please contact Infoskills, the Good Beginnings Training at (604) 581-4888 or by e-mail at sales@infoskills.com, or check out our website at www.infoskills.com.

This course Includes Child Care First Aid, Foodsafe Level 1, WHMIS
Good Beginings Schedule for 2010
Total cost is $470.
Time 9-5pm every Saturday
Dates: Jan. 16 - Feb 27
Feb 13 - March 27
March 6-  April 24 , A
April 3 - May 22
April 24- June 12
May 29- July 17
June 19 - Aug 7
July 24 -Sept.4
Aug 14 - Sept.25
Sept. 11 - Oct.23
Oct 2 - Nov. 13
Oct 30-Dec11

Food and Beverage Server
Professional Certification:
Be recognized nationally as an exemplary Food and Beverage Server with the Tourism Certified Professional (TCP) credential, and be counted amongst the elite in the industry! Your path is clear: pass an industry-endorsed knowledge exam and performance evaluation, and possess the required number of hours of relevant Food and Beverage Server experience. Use one of the emerit Food and Beverage Server training options to prepare for certification, or challenge the process if you feel you are prepared.

Deliver unparalleled dining experiences through your ability to thrive in fast-paced environments and anticipate customer needs
With emerit Food and Beverage Sever training, you will become skilled at providing insightful menu suggestions, performing specialized serving techniques and communicating effectively with a diverse range of guests. Leave guests extremely satisfied, eager to return and ready to refer your establishment to everyone they know!
With emerit Food and Beverage Server training, you can study the following modules:

• Tourism Awareness
• Professionalism
• Interpersonal Skills
• Food & Beverage Product Knowledge
• Tools & Equipment
• Service Support Duties
• Providing Service
• Beverage Preparation & Service
• Processing Payments
• Responsible Alcohol Service
• Sanitation and Safety
• Legislation

Whatever your goals, emerit allows you to pick and choose the training options and resources that work for you!

Food and Beverage Server Training Products:
emerit Food and Beverage Server National Occupational Standards

• Represent the collective expertise of Food and Beverage Servers and industry leaders across Canada.
• Diagram help to familiarize you with the common tools and equipment you will encounter on the job.
• Give you all the food and beverage knowledge you need to deliver an outstanding service experience that exceeds guests’ expectations.

emerit Food and Beverage Server Workbook
This amazing self-study guide will have you dazzling guests with abundant food and beverage knowledge! The art of table service, effective sales techniques, and dealing with difficult customers are just a few of the many things this workbook has to offer.
Related Products:
Choose from a range of emerit Food and Beverage and Supervisory training products designed to build service delivery skills and industry-leading performance:

• Food and Beverage Manager
• Banquet Server
• Banquet Manager
• Catering Manager

Your hard work and commitment to going above and beyond the call of duty have guests eager to stay longer and visit often
With emerit Housekeeping Room Attendant training, you will continue to deliver exceptional service, while learning a variety of transferable skills you will use throughout your tourism career. emerit-trained Housekeeping Room Attendants are knowledgeable about everything in their establishment, dedicated to cleanliness and make guests feel right at home.
With emerit Housekeeping Room Attendant training, supervisors can study the following modules:

• Professionalism
• Guest Relations
• Industry Terms
• Safety
• Protection
• Cleaning Responsibilities

Housekeeping Room Attendant Training Products:
emerit Housekeeping Room Attendant National Occupational Standards

• Represent the collective expertise of Housekeeping Room Attendants and industry leaders across Canada.
• Outline the most important skills and how often you will use them.
• Identify your current skill level and the areas you can focus on to increase your marketability as an exemplary Housekeeping Room Attendant.

emerit Housekeeping Room Attendant Workbook
This self-study workbook has everything you need to become a five-star Housekeeping Room Attendant! You will quickly realize this is much more than classroom material, as the helpful hints and resources will enable you to respond to guest requests promptly and make their stay a memorable one.
Related Products:
Choose from a range of emerit Accommodations training products designed to improve management and business skills:

• Front Desk Agent
• In-Room Dining Server
• Guest Services Attendant
• Night Auditor

Food safe is a Provincially recognized Certificate Program, with certificates issued by the Provincial Health Authority and registered with the British Columbia Centre for Disease Control.
A one day course designed for kitchen staff and dining room attendants. Explore microbiology, food- borne illnesses, personal hygiene and health, serving and dispensing, food protection and preparation, receiving and storing food safely, warewashing and storage methods. (8 hours)
Private group Foodsafe classes for workplaces or organizations are also available.
We provide frequent one-day public Foodsafe Certification Courses at  the lowest possible prices - only $60 including GST, student workbook, certificate and wallet card.
Languages: Spanish and English

What Is Foodsafe (Food safe level 1 required to get a job in food service)

• World Host Fundamentals is a one-day (8 hour) workshop that teaches front-line employees important, practical skills and techniques for providing excellent customer service. The result... impressed customers and clients who will not only return, but also tell others about the quality of service they've received.

  Optional sections include "Telephone Techniques", "Out and About in Your Community" and "Out and About in BC".

• Service Across Cultures

  Service Across Cultures is a half-day SuperHost workshop designed to increase front-line employees' awareness of the diverse cultures of British Columbia's residents and visitors. This workshop focuses on the service expectations and requirements of people from Hong Kong, Taiwan, Germany, Japan and other regions. Service Across Cultures provides participants with practical skills to understand and be understood by customers from other cultures, and helps participants be aware of common misconceptions regarding serving people from different cultures.

• Customers with Disabilities

  Customers with Disabilities is a half-day workshop designed to increase front line employees' sensitivity toward people with disabilities, and to provide superior customer service skills that respect every visitor's unique requirements.

  Customers with Disabilities provides insight into the requirements of people with a wide range of disabilities including vision and hearing impairments, mobility and agility concerns. Topics include appropriate language and protocol, as well as effective communication skills and techniques for serving customers with disabilities. This workshop teaches valuable skills that will benefit virtually any front-line service professional in British Columbia, including hotel, restaurant and retail employees.

Petroleum Safety Training (PST) is an interactive multi-media program with video, audio, and interactive lessons. This safety training program has been designed and produced for all workers in the petroleum industry. PST meets all of the requirements for the IRP Volume #16 - Basic Safety Awareness Training.

This program is user friendly and has been specifically designed so learners do not need significant computer skills. Learners can relax and enjoy the training process, as they are easily guided through each lesson. 

• Occupational First Aid Level 1
  Time: 8:30 - 4:30
  Date: Jan 16, Feb 20, Mar 20, April 17, May 22, June 19, July 17, Aug 21, Sep 18, Oct 23, Nov 20 Dec 11
• WHMIS
• All Red Cross Courses
• Food Safe Level 1
• Good Beginings

• Occupational First Aid Level 1
  Times 8:30 - 4:30
  Date: Jan 17, Feb 21, Mar 21, April 18, May 23, June 20, July 18, Aug 22, Sep 19, Oct 24, Nov 21 Dec 12
• WHMIS
• All Red Cross Courses